Confirm that you purchased the correct digital content by checking your receipt or your School Account History. Once confirmed please contact CustomerCare.
Articles in this section
- What browsers are supported by the Web App?
- How do I get the latest version of Yuzu?
- Does the Yuzu software update automatically?
- Why are my devices not synchronized with each other?
- If I uninstall Yuzu, will I lose my books and other content?
- If I switch devices, what happens to all of the highlights, notes and bookmarks that I make in my digital content?
- Why is my digital content blank even though the download is complete?
- What does deauthorizing my device mean?
- Where can I download Yuzu?
- If I buy a regular NOOK Book, can I use Yuzu to read it?